Technology Artificial Intelligence

AI won’t save you, authenticity will

By Jackie Lyons, Chief Planning Officer

Havas Media Network

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January 7, 2026 | 6 min read

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With 78% of brands at risk of irrelevance, adaptability and authenticity aren’t optional; they’re survival.

2026 isn’t a year for playing it safe. It demands bold moves, clear thinking, and the courage to act with precision. We’re going to witness a reset in how brands create value, how consumers make choices, and how our industry stays relevant.

The numbers tell the story. Stemming from Havas Meaningful Brands, research found that 78% of brands could disappear tomorrow and consumers wouldn’t care. At the same time, 75% of people are more cautious with spending, 69% will switch for better value, and 65% research extensively before buying. Legacy loyalty? Gone.

The brands that win in the years ahead will be the ones that can keep true to their core brand essence but adapt in anticipation to changing needs – the ones attuned to shifts before they fully take shape, able to calibrate quickly, and committed to constant evolution. To support that journey, we sparked a cross‑department conversation within Havas Media North America to identify the forces that will truly distinguish the brands that break through from those that fall behind.

Here’s what rose to the top:

Authenticity becomes the only differentiator

AI makes it easy to pump out tons of content, but when everything looks the same, people stop paying attention. In 2026, the strongest brands will be the ones that feel human. If you’re not telling real, meaningful stories, you’ll get lost in the noise.

Amanda Dyke, our managing partner of marketing and communications, shared: “Winning brands will elevate emotional stories that connect to deep human desires. Losing brands default to short-termism."

As AI makes content cheap, meaningful content becomes priceless. Brands that show up authentically will win real attention and build loyal communities, instead of passive viewers. Plus, creator content will matter more than ever. Not because creators have better AI, but because they bring what AI can’t replicate: real voices, lived experiences, and a genuine connection with their audiences.

Agencies evolve from executors to decision architects

AI has leveled the playing field. The tools that once gave agencies an edge? Clients have them now, too. Dashboards, analytics, automation – they’re all accessible. Technology isn’t what sets agencies apart anymore. What clients can’t copy is human judgment, knowing which insights matter, which strategies drive growth, and which decisions move the needle.

The client-agency relationship is being re-written in real time, and the job of agencies is no longer just to ‘make the thing happen’ anymore, it’s to ‘help us decide what matters.’

“Clients will look to agencies not just for outputs, but for judgment: the human filter that decides which AI-generated paths are strategic versus noise, ”says Allison Ciummei, head of talent management at Havas Media Network North America.

AI can crunch numbers, but it can’t tell you which choice to make or why it’s the right one. That’s where human perspective still wins every time.

Retail media is now just media

Amazon and Walmart have evolved from marketplaces into full-funnel ecosystems, and the lines between commerce and culture have officially blurred. Shopping moments go beyond product pages, now living inside content, streams, and conversations.

“In 2026, retail media will simply be media. Success will hinge on mastering discoverability and showing up where attention lives, not just where transactions happen,” said Molly Hop, managing partner of Havas Market North America.

Retail media isn’t just about buying placements, it’s about creating experiences that feel personal and relevant. Think influencer-driven pathways, shoppable storytelling, and campaigns that connect context to commerce.

By 2026, retail media will be woven into everyday culture. Winning brands will make commerce feel less like a transaction and more like a connection.

Culture rewards commitment, not moments

Gaming and niche fandoms aren’t just marketing channels; they’re living, breathing communities. And they can spot a one-off activation from a mile away. In 2026, showing up for a single campaign isn’t enough. These audiences reward consistency and contribution, not cameos.

As Andrea Isaac, managing partner of Havas Play North America, puts it: “Participate with intention. Treat culture like a commitment, not a media plan.”

These spaces go beyond ad placements; they’re cultural engines. Think recurring formats, co-created content, and experiences that feel native to the community. Weekly streams, seasonal rituals, branded servers – anything that signals you’re here for the long haul. In a world where attention is scarce, cultural credibility is the ultimate currency.

Sports marketing is always-on

The World Cup will dominate headlines in 2026, but the real story is how fandom has changed. Fans aren’t just watching – they’re streaming, chatting, betting, and toggling between screens. Women’s sports are surging, esports is converging with traditional sports, and creator commentary is part of the experience.

“Smart brands will plan by fandom, not format, with one playbook across stadium, stream, socials, and servers,” said Isaac.

Sports remain the ultimate cultural arena, but the rules have changed, and it’s no longer just big-game ads. Brands that show up consistently and authentically will earn trust and relevance long after the final whistle.

The bottom line

We’ve barely scratched the surface of the road ahead. 2026 demands the courage to kill generic automation, the discipline to prove value with precision, and the wisdom to remember that while technology enables, only humans create meaning.

What got brands here won't get them there. The brands that matter will challenge assumptions, explore difficult truths, and build genuine value instead of chasing attention.

Want the full roadmap? Check out the complete 2026 Predictions Forecast from Havas Media Network North America for deeper insights and actionable frameworks to help your brand thrive in the year ahead.

Turn predictions into impact; connect with Adam Rattner and Amanda Dyke to unlock opportunities and drive meaningful growth in 2026.

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